Dynamics 365 Implementation & Support

With deep Microsoft expertise, proven solutions, and years of hands-on experience, we empower your business to stay ahead of continual change. From tackling your most formidable challenges to unlocking new opportunities, we deliver the clarity, innovation, and results you need to thrive.

Dynamics 365 Implementation & Support

Implementation Services for Dynamics 365

Empowering Businesses with Microsoft Dynamics 365 Expertise.

At Tech Sarwar, we don’t just implement technology—we help businesses transform and succeed. With 9+ years of proven experience supporting startups, SMEs, and global enterprises, we deliver tailored solutions that drive measurable impact.

As a trusted Microsoft Dynamics 365 implementation partner in North America, we specialize in consulting, deployment, and ongoing support for Dynamics 365. Our expert consultants work hand-in-hand with your team to ensure every solution is aligned with your vision, optimized for your industry, and built to scale with your growth. Whether you need to implement Business Central or D365 F&O, Tech Sarwar is your dedicated Dynamics 365 partner—committed to unlocking your full business potential.

Our Process

“Tech Sarwar + Dynamics: Results” = Results

Implementation that Drives Transformation. At Tech Sarwar, we deploy Dynamics 365 with precision and speed. From discovery to go-live, we deliver tailored configurations, seamless integrations, and agile rollouts—minimizing downtime, maximizing ROI.

Tech Sarwar: your trusted partner in D365 success.
                                                                                                                                  Methodology ->

Our Process​
Analysis

We aim to understand why the initiative is needed, how it supports the client, and how it aligns with their vision and future goals. This involves assessing where we are now and where we need to be to achieve a broad understanding of the opportunity or need.

Design and document the initial functional design of the solution.

Key Activities

  • Define data requirements
  • Develop testing and training strategies

Configure, validate, and test the solution with the client team.

Key Activity

  • Conduct PIT testing
  • Complete data migration
  • Develop training materials
  • Prepare and run user acceptance testing
  • Obtain sign-off

Train End User, Move to production

Key Activity

  • Execute cutover plan
  • Train end users
  • Resolve critical bugs and issues

Provide support and resolve any critical issues. Close out of the project  trainings.

Key Activity

  • Provide hyper care support
  • Complete project closeout

Provide ongoing support and optimization services to ensure that your Dynamics 365 solution continues to deliver value in the long term.

Project Recovery

Struggling with Your ERP Implementation? Tech Sarwar’s Microsoft Dynamics Project Recovery Service Gets You Back on Track.

Insufficient Discovery and Analysis

When discovery isn’t thorough, critical gaps remain unnoticed, leading to costly issues during implementation.

Every successful Dynamics project needs a well-defined strategy—without it, progress stalls and goals remain unmet.

Consistently missed deadlines and cost escalations are clear signs of an implementation going off track.

 

Failing to utilize core, out-of-the-box features shows weak planning and misalignment with business requirements. Over-customizing instead of leveraging built-in Dynamics capabilities highlights poor solution design and limited product knowledge.

If expected ROI isn’t being achieved, it’s a strong indicator that the implementation strategy needs reevaluation.

Project Recovery & Rescue

ERP success depends on the right guidance.
When projects stall, delays and risks can quickly escalate.
Tech Sarwar specializes in Microsoft Dynamics recovery to deliver results with confidence.

Project Recovery & Rescue

Maintenance, Support & Development

Reliable Dynamics 365 Support, Anytime You Need It
Tech Sarwar provides proactive D365 Business Central and D365 F&O support to keep your systems running at peak performance. From 24/7 monitoring and error diagnostics to security patching, version control, and SLA-driven resolutions, we deliver support tailored to your business.
Our experts maintain custom extensions, workflows, APIs, and third-party integrations, while also offering role-based training and performance audits to keep your teams empowered.
Whether it’s Business Central, Core Finance, Core SCM, Field Service, or an integration, we ensure stability, compliance, and minimal downtime—making Tech Sarwar your trusted long-term Dynamics 365 support partner.

Our Process

Dedicated D365 maintenance support is designed to maximize system uptime, user productivity, and ongoing business performance.

System Audit & Risk Analysis
System Audit & Risk Analysis

We conduct a full system health check to detect vulnerabilities, integration conflicts, and outdated extensions.

Our team creates a proactive maintenance roadmap including patch updates, backups, and load balancing strategies.

We offer 24/7 monitoring with automated alerts, incident tracking, and SLA-bound technical resolution.

We provide system tuning, performance reviews, and on-demand training to ensure business users get the most from D365 platforms.

Support Plans

Contact us today at info@techsarwar.com to discuss your pricing plan.

Basic

Reach out to discuss your T&M pricing

24 Hours Response time

NO limit

per support incident

How it works

  • Available with a signed Service Agreement (SA)
  • Time and Materials (T&M) rate as per your SA
  • Rates may vary based on the resource assigned
  • All after-hours cases will be billed at 1.5 times the standard rate
  • Project and development rates may vary
  • Charges are specific to each product.
      • Business Central
      • NAV
      • Dynamics F&O (Finance & SCM)
      • Power BI
      • Microsoft Power Platform

Premium

Reach out to discuss your special pricing

12 Hours Response time

2 hours

per support incident

How it works

  • Includes 10 hours of support
  • Additional hours will be billed as per the agreed Service Agreement (SA)
  • All after-hours cases will be billed at 1.5 times the standard rate
  • Charges are specific to each product.
      • Business Central
      • NAV
      • Dynamics F&O (Finance & SCM)
      • Power BI
      • Microsoft Power Platform

Elite

Reach out to discuss your special pricing

2 Hours Response time

3 Hours

per support incident

How it works

  • Includes 25 hours of support
  • Offers faster response times
  • Provides more hours per incident
  • Includes a senior resource
  • Includes an annual on-site visit of 7.5 hours (travel expenses will be billed separately)
  • Charges are specific to each product:
      • Business Central
      • NAV
      • Dynamics F&O (Finance & SCM)
      • Power BI
      • Microsoft Power Platform

Training

Plan includes one-on-one refresher training on implemented Dynamics 365 Business Central solutions.

Custom Development

Reach out to discuss your special pricing

Custom

Estimated

per development

How it works

  • Time and Materials (T&M) rate per hour
  • Estimated effort is submitted before starting the task
  • You are billed based on actual work completed
  • Testing and sign-off are completed before deploying to production
  • Charges are specific to each product:
      • Business Central
      • NAV
      • Dynamics F&O (Finance & SCM)
      • Power BI
      • Microsoft Power Platform
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